The General Conditions of Sale define the terms of sale and the guarantees related to the products offered by our company. It is important to read these conditions before any purchase on our website.

1. Delivery of products We work with an international transport company to deliver our products. Products will be packed on a pallet to ensure safe delivery. A tracking number will be provided to follow your order in real time. For small parts we ship via the transport company DPD.

2. Payment We accept payment by bank transfer or Bitcoin. After placing an order on our site, you will automatically receive our bank details. If you want a quote, we will provide you with our bank details.

3. Warranties We offer three warranty options for our products: 6 months (free), 12 months (290€) and 24 months (360€). Please take into account that once delivered, the product is no longer refundable.

4. Contact If you have any questions, do not hesitate to contact us at contact@aepspieces.com .

5. Order cancellation You can cancel your order within 24 hours. After this time, your order will be being processed and can no longer be cancelled.

6. Head office and storage Our head office is based in the UK and we have two storage warehouses in Lithuania.

7. Delivery in Europe We deliver everywhere in Europe. Please make sure the items you order clear customs in your country. For deliveries outside Europe, the freight forwarder is the responsibility of the customer.

8. Shipping time Shipping takes between 8 and 10 days for payment by bank transfer.

9. Exchange of defective product In the event of a manufacturing defect or problem during transport, please notify us within 14 days of receipt of your order. If your request is legitimate, we will send you a replacement part.

10. Testimonials If you want to share your experience with us, you can send us a video or write a review on our website in the "Reviews" section.

11.   Tax refund: aepspieces.com does not practice tax refunds and no tax refund form will be given to its customers. The tax rules in force do not allow residents of the European Union, overseas departments and Monaco to benefit from a tax refund.

12.    After delivery of the engine, any handling or use of it by the customer constitutes irrevocable acceptance of the risks and potential damages associated with its use. Therefore, our company accepts no responsibility for any damage, defect or loss related to the use of the engine, once it has been handled or used. Aepspieces.com accepts no responsibility for items delivered once the customer received them. We will not issue refunds or exchanges.

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By placing an order, you agree to these terms and conditions. If you have any questions, please contact us at contact@aepspieces.com .

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