Faq
Shipping and tracking :
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We work with an international transport company to ship our parts.
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All parts are packed on pallets, with a tracking number to follow your parcel in real time.
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For small parts, we use the DPD transport company.
Contact :
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If you have any questions, don't hesitate to send us an email at contact@aepspieces.com
Delivery :
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We deliver all over Europe.
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For deliveries outside Europe, the forwarding agent is at the customer's expense.
Location:
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Our head office is based in the UK, with two warehouses in Lithuania.
Placing an order :
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You can pay by bank transfer by providing your personal details.
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If you would like to pay in Bitcoin, please contact us.
Delivery time :
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For payment by bank transfer, shipment takes 8 to 10 days.
Emballage :
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All pieces are packed on pallets, with a standard size of 120x80x110.
Return and replacement :
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If you receive a defective product, please notify us within 14 days of receipt to obtain a replacement part.
Testimonial:
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You can send us a video or write a comment on our website in the Reviews section.
Order cancellation :
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You can cancel your order within 24 hours.
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After this time, your order will be processed and cannot be cancelled.
For more information on our online sales policy, please consult our Terms & Conditions.
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